Refund and cancellation policy
Counsel is drafting this document. Until it is published, this page only lists what it will cover. Nothing here is a promise, a term of sale or legal advice.
What it will cover
- The five-day window after a registration, with its exact cut-off.
- Extensions whose registries do not allow a refund (.io and .ai).
- Why refunding a renewal deletes the name.
- What happens when a registration fails (the hold on your card is cancelled).