Our commitments
Draft. Counsel has not reviewed this wording.
Your searches
- We never register a name because you searched for it, and we never hold a name you looked at.
- We never sell or share what you search for.
- We do not write the names you search to our database, logs or audit records. An answer is kept in memory only, so a repeat search does not ask again: for at most a minute when our registrar answered, and for at most ten minutes in the preview. Rate limits count searches per address, not names.
- A test in our build checks that a searched name reaches no table, no log line and no audit row.
Who sees a search
In the preview there is no registrar and no prices. To say whether a name is already registered, our server asks each extension's registry through its public RDAP service: Verisign for .com, Google Registry for .dev and .app, and Identity Digital for .ai, .io and .studio. Those registries see the name you typed and our server's address, not yours. Where sales are switched on, checking whether a name is free sends it to our registrar partner (planned: Tucows, through OpenSRS), which asks the registry. They see the name. Your internet provider's resolver can see lookups too. We cannot promise what they do with it; we can promise what we do.
How we check availability
We check a name only after you stop typing. Where sales are switched on, we check only through our registrar's own availability check; each visitor and each account has a limit per hour, and the whole service has a daily ceiling. In the preview, a search asks each registry's public RDAP service at most once per extension, and only whether the name is registered: an answer of "registered" shows the name as taken, "not found" shows it as looking unregistered, and anything else as "couldn't check". Each network has a limit per minute and per hour, and each of our servers has a daily ceiling. We do not send your searches to public WHOIS or RDAP services in bulk; their terms forbid high-volume automated use, and we respect that.
Money
You pay the price shown. Every fee, renewal date and refund rule is on our fees page.